I have been asked several times why do I think Twitter holds any benefits for Nigerian and African brands. The reason to some is that the population of Nigerians and Africans on twitter is still negligible compare to the western world. The concerns Ihave noticeds on the faces of those who asked such question has made me to conclude that many do not want to pay the price Twitter requires to be successful.
Unlike Facebook which is easier to operate. Couple with the fact that facebook comes with a lot of fun, I always consider twitter as more for serious professionals, brands that want to pay the price to make a mark. This is based on the premise that it forces users to think, it demands that brands say what it has to say within the limit of 140 characters. Unlike Facebook, Brands (individuals) may not have the luxury of creating events- there may be possibility soon, fan page among other factors. With regards to fan page, there is an argument that bothers on quality over quantity of relationships (followers).
Some believe that the quantity of brand’s followers will determine its influence when others play more emphasis on quality. I am more of quality than quantity. Whichever way an individual falls, each has its own benefits and this should be weighed against the objective, goal of twitter usage. Those who think of quality argue that it allows faster brand’s message spread and visibility while quality school of thought believes in effectiveness of relationship, engagement, commitment among followers. But let us leave the argument for some other days.
For those who see twitter as very demanding and uninteresting, they always missed out in the game. A Harvard University study shows that sixty percent of twitter users just signed up and use it only once. My research has shown also that many African users fall within this category. To overcome the inertia most brands in Africa have towards Twitter, it will be good to pen down these thoughts.
Twitter has exponential power for brand awareness, visibility. When twitter is properly annexed and incorporated into brand’s communication tool, it can be used for brand activation, product development and launch. It can also help to foster engagement. Other usage of Twitter includes advocacy, customer support. Needless to say is that to get the best of twitter, it is out of place to use all the brand’s tweets on self promotion, pitching. Engagement, strong bonding is not guaranteed when someone else continues to flaunt his ego. Instead always ensure you give quality content, ask for your followers’ opinion, get feedback and respond accurately without getting angry about any issue. Also it may be good to acknowledge the good in others by promoting them if it is possible.
To get the best, brand must first listen to the conversation, then follow the trend, issues, conversation, then create your own relevant content, support system which will help your brand engagement. Do you have success story using Twitter? Share it.

Everyday gives me an opportunity to learn and observe people around me. I learn from people who have been successful and those who are still on the radar of success as well as from a complete fool. In fact there is no one on the surface of the Earth that qualifies for such appellation as ‘complete fool”. The more we dig deep the more we find the wisdom in the lifestyle of someone we call fool. The kind of wisdom we may learn may not necessarily be what works but what may not work so one can distance his ways from such lifestyle.
Attention deficit disorder is a coinage of the new age. No one seems to have time for anything except those things that are of utmost importance to them. No one is extremely interested in your brand except if it adds value to them. The noise level is not even helping the matter. The noise level online today is just to high but that does not nullify the fact that everyone has a chance of making meaningful impact if one has taken time to know how to join the conversation.
In about two weeks ago, I had the opportunity of anchoring a reunion meeting for my Alma matter where I did my undergraduate studies. As the custom is, during most reunion meetings, each person has opportunity to introduce him/herself to the group. The first thing that dawn on me was that many still do not still have a sellable personal elevator speech in this age and time. Personal selling speech is ‘insanely’ important today because it tells people at a glance who you are.
Crisis is part of life. We may be able to avoid some through adequate planning, strategy. Crisis explosion is now given a wing to fly online, brand must add knowledge. Recent cases are there to access. Crises do strike many brands but it affects unprepared brands more than the ever ready brands. Interestingly most crises do not discriminate against any industry. If it is peculiar challenge of all it does mean it can reach brands in that industry. Every crisis has the potential to damage the reputation of a company.
Social media has moved from a new device to the future of every brand. Many international communities are annexing the opportunity provided by social media to gain visibility and build strong communities. Even though our environment is just growing its internet audience most of which are using social media with majority on face book; proper understanding of social media helps in no small measure but we guide against violating the rules. Brands as well as brand drivers also need to know how to annex social media opportunity. As a leading brand, social media expert in 
