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29 September 2009 16 Comments

Brand: laws of advance engagement


It is is no longer news that as a brand strategist and communicator I have uncommon passion with regards to how internet, social media can aid the advance of brand’s corporate bottomline and visibility. In the past years I have dedicated time to acquiring and making available relevant knowledge that can aid brand engagement whether [...]

12 January 2009 6 Comments

The danger in conversation


In my search for how best to wrap up our discussion on web 2.0, customer engagement, conversation marketing etc, I stumbled on an article that has been on my shelf for close to two years written by Elizabeth Mckee of Charlotte viewpoint, an opinion magazine of charlotte, North Carolinas US with the titled The risk [...]

9 January 2009 13 Comments

Conversation marketing


Conversation marketing is the new way of marketing. The old structure of pushing out information is dying. Marketing today takes place at the discussion level. Is your brand there yet? It is true that joining the conversation as a brand owner may be technical, but rightful application of conversation marketing tools and web 2.0 help [...]

2 January 2009 6 Comments

Strong emotional connection


Every brand that has been successful has managed its relationship with its stakeholder beyond clients-provider level. Because people buy brands like the way they make friends. There is a level of intimacy that is involved. A genuine interest has to be established. Like in the religious world, ‘one spirit must enter’ both parties. For emotional [...]