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13 August 2011 8 Comments

Hot changes Social Media brings to brands


The twenty years run of changes in web capabilities have brought a lot of changes to the way brands operate. The new changes are often seen in customer service management, stakeholder interface, interaction and relationship building. No brand can pretend to be spared. Most fortune 500 today understands the impact of social media. Most them [...]

12 March 2010 12 Comments

Brand and knowledge management


Every wise brand today takes step toward building its knowledge base. This stored up knowledge will ensure its relevance tomorrow whether it is prospering today or otherwise. The impact of knowledge has been emphasized by The Bible when it says’ a wise man store up knowledge while a foolish man care less. An African adage [...]

3 February 2010 52 Comments

Brand’s online activities: how to get real value


Last Saturday at a meeting with one of my protégés, I was asked ‘Are you sure you are getting correspondence result in your personal brand’s effort online’? I said, it all depends on what individual is measuring or comparing his result with. Every thing that is worth doing is worth measuring. If a brand can not [...]